Help Centre

Help centre

Frequently asked questions

Welcome to the help centre

The answer to many of your questions can be found quickly and easily here in the Help Centre.

Order tracking

Not received your order yet?
Then use our quick and easy track and trace service to find the status of your order. Simply login to the My Account section or click the button below.
Order Tracking

Contact our customer care team

Contact our customer care team


Hello@mypostshop.com



We've fewer colleagues in our contact centre because of the coronavirus outbreak. This is having a impact on the time taken to reply to emails - so please bear with us.

We're working to ensure all our customers are supported and we'll update our website with our latest information regularly.

Contact the MyPostShop Customer Care Team

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We accept a range of credit & debit cards Orders are not taken by our operators over the phone
Orders are not taken by
our operators over the phone
Orders must be placed online and we are unable to take orders over the telephone due to PCI compliance regulations.

We apologise for any problems this may cause to some users.

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MyPostShop is a registered trademark of Banner Group Limited.
© Banner Group Limited . All rights reserved.
All order are subject to the Terms & conditions.